The Original Prusa i3 MK3 is the successor of the award-winning Original Prusa i3 MK2 3D printer.

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Critical power failure! Prusa i3Mk3 assembled, but will not start

Hello,

I recently received my Prusa i3Mk3 and assembled it over the course of several days. I followed the instructions diligently, often triple-checking steps and wire connections and the wire plug-in orientations (the point is, I was diligent and I am confident that I have not caused physical damage during the assembly process, or mis-assembled it)

However, when I switched the printer on for the first time, it initially turned on and I began to start the calibration process (it didn't automatically start this , as I was expecting, based upon the youtube clip, so I was working through the menu system when the subsequent critical failure happened...). But before the initial calibration started, the LCD flickered off unexpectedly. I gave it a few seconds (thinking this might have been part of a self-test process) and then I re-checked the power connection and turned the PSU switch off and on several times, each time to no visible effect.

Several seconds after trying this (about 30-60 seconds later, it was a significant lag) the LCD panel switched on and off several times in quick succession. It looked like it was being switched off and on (or suffering from interrupted power input), but as it said, this happened a significant period after I had tried to reset it using the PSU switch (and in any case, I was slower and methodical when I tried the series of resets).

Now, the after this, the printer will not switch on at all!

I am very concerned and annoyed after all the waiting (four months) and stress of the finicky assembly process.

I suspect that the PSU has blown, but have no way to verify this.

(For wider context, I am located in Australia (240V) and have used a power point adapter plug to connect the European power plug from the printer to an extension cord... I've owned several European electrical appliances, and never had this issue before).

Question: What the F is wrong with my printer?

- How do I fix this?

- Who can I contact in Australia for deeper level support?

- Is this a common problem experienced by others?

- What is the status of this issue with respect to warranty?

- Can I get replacement parts get sent out (and what parts; and how long)?

Please help.

(That ALDI brand printer is looking more tempting by the day... I just want to print something already)

Answer this question I have this problem too

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Hi Nate,

please contact our 24/7 support for further instructions. We are testing all parts before the shipping, so it might be just some loose connection.

Live chat support:

shop.prusa3d.com/

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Nate will be eternally grateful.
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