Anyone have the X-end idler brake apart

Yesterday I went to use my Mk2 and the X-end idler broke apart. It appears that it got brittle from use and/or temperature. I have only had this for six months. Has anyone had this happen to them? Can someone print a replacement for me?

Answer this question I have this problem too

Is this a good question?

Score 0


I contacted support and they responded promptly. I took and sent images of the broken part and was told one would be sent out to me right away. I am hoping it makes it to me by this weekend so I can get it fixed and do the prints I need to do.

I was surprised that this happened because everything has been working great. From the sound when it happened it sounded kind of like glass breaking which caught my attention. I would think that this piece could be better reinforced in future designs. I had one other piece break on this unit as well but I was able to fix it. I ordered a black version and thinking that there may have been an issue with that run of ABS. I am going to print all replacement parts so I have a full set on hand if/when this happens again.


Glad to hear it is solved, we are constantly improving all parts of the printer, so thank you for your feedback.


Add a comment

1 Answer

Hi Dennis, can you take a picture of the broken idler? I haven't seen this part broken so far. Did you write an email to support as well or just here? Thanks

Was this answer helpful?

Score 0
Add a comment

Add your answer

Dennis Carroll will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 0

All Time: 30