Anyone found that their extruder cover/body is loose?
Guys, I was excited for my MK2S to arrive after ordering it months and months ago. It was on backorder but I did not cancel my order as I was very excited and wanted to support Joseph Prusa.
Well I finally received my kit a few weeks ago and I finally got around to assembling it last night. Everything went well until......... when I printed the batman print that was on the SD card. It got caught somehow in the PLA stuff that was already printed on the heatbed and then dug into my bed. I quickly turned off the printer. I found that the extruder slightly loose/wobbles. I think it caught whatever was printed after it had wobbled and the wobble caused it to slightly stick out causing it to scratch the bed.
I then disassembled to check the extruder cover to see if anything was not tightened but all looked okay. I then put it back again but this time without running the printer, I used my finger and I still find that the extruder does not sit firmly inside the printed extruder cover. It can spin slightly or even wobble it.
I opened a support case last night and they want me to disassemble everything (which I will do) and take a video for them to show them what I am talking about before they are able to send out replacement parts. i think my heat bed might have possibly damaged due to this but hopefully its just the PEI film that got damaged. I am very sad that I will have to wait a while before I can get replacement parts since I live in the US. I don't know if the extruder cover is out of spec slightly to cause this. Anyone else notice the same issue? Is it normal to have the extruder slightly move/wobble???
On top of running out of the gummy bears they sent, I am very sad and disappointed at the moment of not being able to print anything :(
Here is the damage image to the heatbed
Is this a good question?