Official Prusa CS
I’m sorry to hear about your issues, and thank you for the feedback. I will forward it to our QC department.
Please contact us via email at email@example.com or our Livechat with your order number and photos of the damage, thank you.
No, there is no problem with your sensor. Red one is the current one we ship out with the printers.
Apologies for the confusion, we will include that information. Thank you for the feedback.
No, the dimple doesn’t matter - it’s only for our internal distinction on production. If it’s not mentioned in the manual, don’t worry about it :)
If you haven’t sanded them down yet, would you have some photos that you could send us to firstname.lastname@example.org? Thank you.
Thank you for the feedback, we’re happy to hear you’re having fun with our printer :) Good luck with your 3D printing adventures!
Thank you for the feedback, we’ll look into including that information.
Hi R Chritz,
I’m sorry to hear that. Are you still without the fan shroud? In case anything comes missing in your kit, please contact us - we are available 24/7 on our Livechat to help you. If any part is missing, we’re happy to send you a replacement part. Let me know :)
If you have the stock MK3 version with perpendicular fan, you can see how to upgrade it to the angled version here:
Upgrading extruder B6/R2 to R3 on MK3 (self-printed parts)
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